[HTML][HTML] Social companionship with artificial intelligence: Recent trends and future avenues
R Chaturvedi, S Verma, R Das, YK Dwivedi - … Forecasting and Social …, 2023 - Elsevier
The social companionship (SC) feature in conversational agents (CAs) enables the
emotional bond and consumer relationships. The heightened interest in SC with CAs led to …
emotional bond and consumer relationships. The heightened interest in SC with CAs led to …
Systematic review: Trust-building factors and implications for conversational agent design
Off-the-shelf conversational agents are permeating people's everyday lives. In these artificial
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …
Influencing human–AI interaction by priming beliefs about AI can increase perceived trustworthiness, empathy and effectiveness
As conversational agents powered by large language models become more human-like,
users are starting to view them as companions rather than mere assistants. Our study …
users are starting to view them as companions rather than mere assistants. Our study …
Exploring older adults' perception and use of smart speaker-based voice assistants: A longitudinal study
S Kim, A Choudhury - Computers in Human Behavior, 2021 - Elsevier
Thanks to their conversational capabilities, smart speaker-based voice assistants are
gaining attention for their potential to support the aging population, though the empirical …
gaining attention for their potential to support the aging population, though the empirical …
[HTML][HTML] Digital interaction literacy model–Conceptualizing competencies for literate interactions with voice-based AI systems
AI-based systems, and especially voice-based AI systems, are gaining popularity and set
novel requirements for end users. Research has provided first approaches postulating and …
novel requirements for end users. Research has provided first approaches postulating and …
Designing conversational agents: A self-determination theory approach
X Yang, M Aurisicchio - Proceedings of the 2021 CHI Conference on …, 2021 - dl.acm.org
Bringing positive experiences to users is one of the key goals when designing
conversational agents (CAs). Yet we still lack an understanding of users' underlying needs …
conversational agents (CAs). Yet we still lack an understanding of users' underlying needs …
Metaphors in voice user interfaces: a slippery fish
We explore a range of different metaphors used for Voice User Interfaces (VUIs) by
designers, end-users, manufacturers, and researchers using a novel framework derived …
designers, end-users, manufacturers, and researchers using a novel framework derived …
LLM-Powered Conversational Voice Assistants: Interaction Patterns, Opportunities, Challenges, and Design Guidelines
Conventional Voice Assistants (VAs) rely on traditional language models to discern user
intent and respond to their queries, leading to interactions that often lack a broader …
intent and respond to their queries, leading to interactions that often lack a broader …
Discovering behavioural patterns using conversational technology for in-home health and well-being monitoring
Advancements in conversational artificial intelligence (AI) have created unparalleled
opportunities to promote the independence and well-being of older adults, including people …
opportunities to promote the independence and well-being of older adults, including people …
The paradoxical role of humanness in aggression toward conversational agents
AB Brendel, F Hildebrandt, AR Dennis… - Journal of Management …, 2023 - Taylor & Francis
ABSTRACT Conversational Agents (CAs) are becoming part of our everyday lives. About 10
percent of users display aggressive behavior toward CAs, such as swearing at them when …
percent of users display aggressive behavior toward CAs, such as swearing at them when …