Predicting the effects of perceived service quality and logistics service innovation on repurchase intention of instant courier services through customer satisfaction and …

KA Kusumawardani… - Jurnal Manajemen …, 2020 - journals.telkomuniversity.ac.id
Logistics are not only playing a significant role in the business process, but they can also
add value to the business, and even also determine the life of the firm. Due to its …

Enhancing customer loyalty through product innovation and perceived value: A study on customers batik in Bekasi District, West Java, Indonesia

RP Setyaningrum - Linguistics and Culture Review, 2021 - lingcure.org
This study aims to investigate the factors considered as important by consumers of Batik
fabric created by entrepreneurs in Bekasi, West Java, Indonesia, and the relation to the …

the Impact of Marketing Innovation on Customer Loyalty: The Mediati̇ng Role of Brand Image and Customer Satisfaction (a Case Study in Chemical Industry)

T Tunç - Academic Review of Humanities and Social Sciences, 2022 - dergipark.org.tr
Marketing innovation is extremely important for companies to create an advantage,
especially in highly competitive industries. Because high competition requires the ability to …

Role of Service Innovation in Customer Satisfaction and Customer Loyalty: A Study on Organized Retail in India.

N Nanda, SJ Kuruvilla… - International Journal of …, 2013 - search.ebscohost.com
In the current tough competitive retail environment in India, it has become imperative for
retailers to attract customers through differentiated experiences and retain them through …

Romanian Museums under scrutiny

M Bira, A Zbuchea, M Romanelli - Management Dynamics in the …, 2020 - sciendo.com
The museum sector has changed in the past decades, becoming for dynamic, diverse,
interactive, participative and innovative. All this shifts make museums more and more …

[PDF][PDF] Pengaruh Inovasi Produk Terhadap Loyalitas Pelanggan Dengan Kepuasan Konsumen Sebagai Variabel Intervening (Studi Pada Konsumen Kafe Fruit Coffee …

SE SANAJI - 2016 - core.ac.uk
This study focused on the product innovation of Fruit Coffee Cafes Refresho in
Tulungagung. The purpose of this study is to analyze and determine the influence of product …

HİZMET SEKTÖRÜNDE TÜKETİCİ GÜVENİ VE MÜŞTERİ BAĞLILIĞI: BANKACILIK SEKTÖRÜNE YÖNELİK BİR ARAŞTIRMA

F Koç, N Kaya - Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü …, 2012 - dergipark.org.tr
Problem Durumu: İşletmeler, kendilerine bağlı müşteriler oluşturarak karlarını arttırmaya
çalışırlar. Müşteri bağlılığının oluşması için işletmelerin …

[PDF][PDF] Service innovation for customer satisfaction of telecommunication companies

SD Lukitasari - ITEJ (Information Technology Engineering …, 2020 - pdfs.semanticscholar.org
Customer perception is important in the company's business sustainability. In today's
competitive global market situation, customers are always looking for services that have …

[PDF][PDF] Peran kepuasan pelanggan dalam memediasi Pengaruh inovasi produk terhadap loyalitas pelanggan (Studi pada konsumen Warunk Upnormal)

DSR Wati, IS Ardani - 2019 - academia.edu
Seiring perkembangan bisnis kuliner yang cukup pesat menuntut pebisnis untuk
berkembang dan berinovasi suatu produk yang sesuai dengan kebutuhan dan selera …

The Role of Technological Innovation in Improving the Egyptian Hotel Brand Image.

MN Elziny, HE Mohamed - International Journal of Heritage, Tourism …, 2021 - journals.ekb.eg
Despite the formidable significance of technological innovation and brand image in the hotel
industry. Literature has revealed limited research into this aspect, especially in the Egyptian …