Impact of digitalization on customers' well-being in the pandemic period: Challenges and opportunities for the retail industry

U Akram, MT Fülöp, A Tiron-Tudor, DI Topor… - International Journal of …, 2021 - mdpi.com
Order increases, supply chain disruptions, changing customer behavior, store closures, and
more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly …

[HTML][HTML] Why do people purchase from food delivery apps? A consumer value perspective

A Tandon, P Kaur, Y Bhatt, M Mäntymäki… - Journal of Retailing and …, 2021 - Elsevier
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and
quick food delivery. Yet, the existing research offers a limited understanding of consumers' …

Determinants of the intention to use cross-border mobile payments in Korea among Chinese tourists: An integrated perspective of UTAUT2 with TTF and ITM

RZ Wu, JH Lee, XF Tian - Journal of Theoretical and Applied Electronic …, 2021 - mdpi.com
With the acceleration of global economic integration and digital economy, cross-border
mobile payment has gained growing attention. On the other hand, as COVID-19 keeps on …

Adoption of mobile applications for teaching-learning process in rural girls' schools in India: an empirical study

S Chatterjee, D Majumdar, S Misra… - Education and …, 2020 - Springer
The purpose of this study is to identify the factors that can impact the adoption of mobile
apps for teaching-learning process focusing on the girls' school in rural India. The …

A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms

T Petcharat, A Jattamart, A Leelasantitham - Journal of Retailing and …, 2023 - Elsevier
Online retail platforms significantly impact consumers' purchasing decisions. Satisfaction,
purchase intent, and repeat online shopping drive the platform's purchasing decisions. In …

The impact of technological-organizational-environmental (TOE) factors on firm performance: merchant's perspective of mobile payment from Thailand's retail and …

T Mahakittikun, S Suntrayuth… - Journal of Asia Business …, 2021 - emerald.com
Purpose This study aims to identify the impact of mobile payment on firm performance by
developing a model based on the technology, organization and environment framework …

Caged, helpless but not bored: consumption values derived from over-the-top platforms during pandemic

S Talwar, P Kaur, S Kumar, M Laroche… - Information Technology & …, 2024 - emerald.com
Purpose The use of over-the-top (OTT) platforms grew substantially after the declaration of
the COVID-19 pandemic in 2020. With the pandemic receding, there is a concern that users …

A Systematic Literature Review of Electronic Money Research

D Kurnia, N Hidayah… - International Journal of …, 2024 - academic-pub.org
The aim of this paper was to review original papers on electronic money adoption. The
review was performed by following a systematic literature review whereas Prisma framework …

Understanding the key drivers in using mobile payment among Generation Z

L Lisana - Journal of Science and Technology Policy …, 2024 - emerald.com
Purpose This quantitative study aims to examine the determinants that impact the behavioral
intention to use mobile payment (m-payment) among Generation Z (Gen Z) customers in …

Technology anxiety and social influence towards intention to use of ride-hailing service in Indonesia

DI Inan, AN Hidayanto, R Juita, K Andiyani… - Case Studies on …, 2022 - Elsevier
Ride-hailing service has been emerging not only to change dramatically the way people
commute, but more importantly, it also generates various opportunities. However, given all …