Interventions to address unprofessional behaviours between staff in acute care: what works for whom and why? A realist review

J Maben, JA Aunger, R Abrams, JM Wright, M Pearson… - BMC medicine, 2023 - Springer
Background Unprofessional behaviour (UB) between staff encompasses various
behaviours, including incivility, microaggressions, harassment, and bullying. UB is pervasive …

Impact of unacceptable behaviour between healthcare workers on clinical performance and patient outcomes: a systematic review

L Guo, B Ryan, IA Leditschke, KJ Haines… - BMJ quality & …, 2022 - qualitysafety.bmj.com
Background Recent studies suggest that displays of unacceptable behaviour, including
bullying, discrimination and harassment, between healthcare workers (HCWs) may impair …

Nurse leadership in promoting and supporting civility in health care settings: a scoping review

M Ota, L Lam, J Gilbert, D Hills - Journal of Nursing …, 2022 - Wiley Online Library
Aim This scoping review aimed to identify the existing evidence on how nurse leaders
promote and maintain civility amongst nurses in health care settings. Background Research …

Unprofessional behaviours experienced by hospital staff: qualitative analysis of narrative comments in a longitudinal survey across seven hospitals in Australia

A Pavithra, N Sunderland, J Callen… - BMC Health Services …, 2022 - Springer
Background Unprofessional behaviours of healthcare staff have negative impacts on
organisational outcomes, patient safety and staff well-being. The objective of this study was …

The impact of vulnerability and exposure to pervasive interprofessional incivility among medical staff on wellbeing

A Pavithra, R Mannion, L Li, J Westbrook - Frontiers in public health, 2023 - frontiersin.org
Introduction Traditional methods for modelling human interactions within organisational
contexts are often hindered by the complexity inherent within these systems. Building on …

Eyes on incivility in surgical teams: teamwork, well-being, and an intervention

C Ostroff, C Benincasa, B Rae, D Fahlbusch… - Plos one, 2023 - journals.plos.org
Incivility in surgery is prevalent and negatively impacts effectiveness and staff well-being.
The purpose of this study was to a) examine relationships between incivility, team dynamics …

Drivers of unprofessional behaviour between staff in acute care hospitals: a realist review

JA Aunger, J Maben, R Abrams, JM Wright… - BMC health services …, 2023 - Springer
Background Unprofessional behaviours (UB) between healthcare staff are rife in global
healthcare systems, negatively impacting staff wellbeing, patient safety and care quality …

Creating a culture of safety and respect through professional accountability: case study of the Ethos program across eight Australian hospitals

K Churruca, A Pavithra, R McMullan… - Australian Health …, 2022 - CSIRO Publishing
Behaviour that is disrespectful towards others occurs frequently in hospitals, negatively
impacts staff, and may undermine patient care. Professional accountability programs may …

Middle manager responses to hospital co-workers' unprofessional behaviours within the context of a professional accountability culture change program: a qualitative …

KL Bagot, E McInnes, R Mannion, RD McMullan… - BMC Health Services …, 2023 - Springer
Background The critical role that middle managers play in enacting organisational culture
change designed to address unprofessional co-worker behaviours has gone largely …

[HTML][HTML] The impact of interprofessional incivility on medical performance, service and patient care: a systematic review

C Lewis - Future Healthcare Journal, 2023 - Elsevier
The stressful nature of the medical profession is a known trigger for aggression or abuse
among healthcare staff. Interprofessional incivility, defined as low-intensity negative …