Consumer behaviour in tourism: Concepts, influences and opportunities

SA Cohen, G Prayag, M Moital - Current issues in Tourism, 2014 - Taylor & Francis
Although consumer behaviour (CB) is one of the most researched areas in the field of
tourism, few extensive reviews of the body of knowledge in this area exist. This review article …

Expectation, motivation, and attitude: A tourist behavioral model

CHC Hsu, LA Cai, M Li - Journal of travel research, 2010 - journals.sagepub.com
This study focuses on the previsit stage of tourists by modeling the behavioral process
incorporating expectation, motivation, and attitude in the context of Chinese outbound …

The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience

BB Dedeoglu, A Bilgihan, BH Ye, P Buonincontri… - International Journal of …, 2018 - Elsevier
The purpose of this study is to examine the multi-dimensional structure of the hotel
servicescape to understand its impact on customer's behavioral intentions through multi …

Sustainable development and consumer behavior in rural tourism—the importance of image and loyalty for host communities

JM López-Sanz, A Penelas-Leguía… - Sustainability, 2021 - mdpi.com
In recent years, rural tourism has experienced a major boom; it was once a secondary type
of tourism but has now become a significant alternative option within the Spanish economy …

Integrating virtual reality devices into the body: effects of technological embodiment on customer engagement and behavioral intentions toward the destination

C Flavián, S Ibáñez-Sánchez… - Future of Tourism …, 2021 - taylorfrancis.com
Virtual reality devices create a high integration of technologies with human senses.
However, few studies analyze how embodied technologies affect customer pre-experiences …

Effects of travel motivation, past experience, perceived constraint, and attitude on revisit intention

S Huang, CHC Hsu - Journal of travel research, 2009 - journals.sagepub.com
This study developed and tested a structural model in examining the effects of mainland
Chinese visitors' travel motivation, past experience, perceived constraint, and attitude on …

Using big data from customer relationship management information systems to determine the client profile in the hotel sector

P Talón-Ballestero, L González-Serrano… - Tourism …, 2018 - Elsevier
Client knowledge remains a key strategic point in hospitality management. However, the
role that can be played by large amounts of available information in the Customer …

[图书][B] Nation branding: Concepts, issues, practice

K Dinnie - 2015 - taylorfrancis.com
Nation Branding: Concepts, Issues, Practice was the ground-breaking first textbook to
provide an overview of this recently established but fast-growing practice, in which the …

From tourist motivations to tourist satisfaction

A Correia, M Kozak, J Ferradeira - International journal of culture …, 2013 - emerald.com
Purpose–This paper aims to explore the concept of push and pull satisfaction and relates it
with a uni-dimensional measure of satisfaction. Design/methodology/approach–A factor …

The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea

S Lee, S Jeon, D Kim - Tourism management, 2011 - Elsevier
This study examines the causal relationship between tourist expectations, tourist
motivations, tour quality, tourist satisfaction, tourist complaints and tourist loyalty of Chinese …