Insights on emotional labour research: a topic modelling approach
SK Trivedi, DS Chalapathi, J Srivastava… - Global Knowledge …, 2024 - emerald.com
Purpose Emotional labour (EL) is a complex phenomenon that has received increasing
attention in recent years due to its impact on employee's well-being and job satisfaction. For …
attention in recent years due to its impact on employee's well-being and job satisfaction. For …
Burnout Syndrome and Emotional Labor in Leaders and Subordinates: A Dyad Analysis
ME Taube, MS Carlotto, SMG Gondim, C Carvalho - Social Sciences, 2024 - mdpi.com
Burnout Syndrome is considered a chronic response to occupational stressors in the work
environment. Social interactions constitute one of the stressors at work that can generate …
environment. Social interactions constitute one of the stressors at work that can generate …