Abstract Information technology is perceived as a potential panacea for healthcare
organisations to manage pressure to improve services in the face of increased demand …

Public sector managers take much of the responsibility for selecting, commissioning,
implementing and realising benefits from information technology (IT) projects. However, e …

Modern societies are widely considered to harbour an increased propensity for breakdowns
of their critical infrastructure (CI) systems. While such breakdowns have proven rather rare …

Governments across the world have been developing and adopting new digital technologies
for about a half of a century to support policy making and service delivery processes. Yet …

Success and failure are key to any consideration of public policy but there have been
remarkably few attempts to assess systematically the various dimensions and complex …

Drawing on 435 telephone interviews in Australia and 498 in New Zealand, this paper
investigates the 'demand'side of e-government. That is, we examine the use of and support …

E-government services involve many stakeholders who have different objectives that can
have an impact on success. Among these stakeholders, citizens are the primary …

The literature on public management reform exhibits two intertwined convergence myths.
First, a world‐wide consensus on a new public management (NPM) reform agenda is seen …

Purpose–The purpose of this paper is to capture and understand the nature of the
relationship between e-government development and the digital economy …

The e-Government agenda is being pursued throughout the world to one degree or another,
but it has added significance in Central Europe. The region is just beginning to emerge from …