Covid-19 communication management in Spain: Exploring the effect of information-seeking behavior and message reception in public's evaluation

Á Moreno, C Fuentes-Lara, C Navarro - Profesional de la …, 2020 - eprints.rclis.org
The World Health Organization (2011) has emphasized communication as one of the
biggest challenges and places risk communication among the essential competencies …

[图书][B] Theorizing crisis communication

TL Sellnow, MW Seeger - 2021 - books.google.com
Explore the major theories within crisis communication, fully revised and updated Theorizing
Crisis Communication provides a comprehensive and state-of-the-art review of both current …

Social media and crisis communication

Y Jin, LL Austin - 2022 - api.taylorfrancis.com
Description: Second edition.| New York, NY: Routledge, 2022.| Includes bibliographical
references and index.| Identifiers: LCCN 2021041528 (print)| LCCN 2021041529 (ebook) …

Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization

X Lu, Y Jin - Public relations review, 2020 - Elsevier
In order to understand publics' crisis information consumption in an increasingly competitive
and conflicting media environment, this study addresses how and why individuals vet …

The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment

Y Cheng, Y Wang, Y Kong - Public Relations Review, 2022 - Elsevier
We investigate the state of global social-mediated crisis communication (SMCC) research
through a content analysis of 189 discrete academic articles published in key journals …

The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China

Y Cheng - Public relations review, 2020 - Elsevier
The rapid diffusion of social media is ushering in a new era of crisis communication. To
enhance our understanding of the social-mediated dialogue between organizations and …

Effects of 360 video on attitudes toward disaster communication: Mediating and moderating roles of spatial presence and prior disaster media involvement

JD Fraustino, JY Lee, SY Lee, H Ahn - Public relations review, 2018 - Elsevier
Visual media technologies such as 360° video, augmented reality, and virtual reality are on
the rise for immersive storytelling in a variety of public relations contexts. Yet there is a …

United Airlines crisis from the stakeholder perspective: Exploring customers' ethical judgment, trust and distrust, and behavioral intentions

Y Cheng, H Shen - Public Relations Review, 2020 - Elsevier
In the context of the United Airlines crisis, this study investigated the relationships among
customers' ethical judgment, trust and distrust toward United Airlines, and post-crisis …

Social media and the virality of risk: The risk amplification through media spread (RAMS) model

S Vijaykumar, Y Jin, G Nowak - Journal of homeland security and …, 2015 - degruyter.com
Social media have transformed traditional configurations of how risk signals related to an
infectious disease outbreak (IDO) are transmitted from public health authorities to the …

Social media and crisis communication: Explicating the social-mediated crisis communication model

L Austin, Y Jin - Strategic communication, 2016 - taylorfrancis.com
High-profile organizational crises such as British Petroleum's (BP's) Deepwater Horizon oil
spill in 2010 have shown the importance of social media in spreading (mis) information …