Customer relationship management (CRM) is an innovative technology that seeks to
improve customer satisfaction, loyalty, and profitability by acquiring, developing, and …

The main objective of this paper is to review the existing studies regarding customer
relationship management (CRM) in healthcare organization between 2005 and 2015 …

Abstract Customer Relationship Management has drastically evolved as a new marketing
domain and has already been implemented in all major industries. The technological …

Background Hospital websites are considered as an appropriate system for exchanging
information and establishing communication between patients, hospitals, and medical staff …

In the business world, customer relationship management is utilized to hold customer
reliability so as to expand income. Healthcare associations can fabricate a similar sort of …

Background: Currently, many physicians use the computerized physician order entry
(CPOE) system, and the adoption of this system is increasing worldwide. The technology …

The aim of this research is to identify the customer loyalty at a Semarang ceramics company.
The research process uses ID 3 algorithm and 5 SERVQUAL attributes, reliability …

The purpose of this project is to design and develop Person health status information
database systems and hospital management software which is suitable for health institutes …

Background: As the core of health promotion, proper assessment of empowerment is a base
for planning for a process that increases people's control on their decisions, lifestyle, and …