This study aimed to identify the variables that influence the reputation of universities and
student satisfaction, which in turn affects the loyalty of students of higher education. The …

A key graduate attribute for engineering students is the design and development of solutions
for real-life problems. Enabling students to grasp engineering design principles often proves …

Purpose The purpose of this study is to investigate university students' perception of service
quality and satisfaction in a developing country to guide quality improvement …

As the Chinese economy becomes stronger and stronger, there is increasing interest by
some countries to adopt the Chinese approach to grow. The outstanding Chinese growth …

Purpose Service quality has been widely recognized as the core value of any higher
education institution (HEIs), especially in the context of higher education reform in Vietnam …

The purpose of this study is to develop an analytical assessment approach to identify the
main factors that affect graduate students' happiness level. The two methods, multiple linear …

Satisfaction is a dynamic process which can affect many things. Satisfaction can be
achieved from many aspects. In higher education, student as a main customer and …

There have been so many recent changes in the universities. These changes force these
institutions to provide better service quality. This study purposed to evaluate detailed …

Student satisfaction is considered a major focus for educational institutions around the
globe. As students are the major stakeholder in this sector their expectations from the …

Student support, as a crucial part of educational delivery, is closely related to many aspects
of students' lives. Catering for students' diverse needs for support services poses challenges …