Customer churn prediction in telecommunication industry is a very essential factor to be
achieved and it makes direct impact to customer retention and its revenues. Developing a …

Churn rate describes the rate at which customers abandon a product or service. Identifying
churn‐risk customers is essential for telecom sectors to retain old customers and maintain a …

The communications sector is emerging with new technologies, wireless and wireline
services. The industry's success expects a better perception of customer requirements and …

Цель написания монографии–освещение вопросов, связанных с системным анализом,
различными видами моделирования и их методологическими принципами …

One new trending feature of Smartphones is the support for E-SIM (Embedded Subscriber
Identification Module) cards. These allow the user to simultaneously subscribe to multiple …

В процессе функционирования малых предприятий возникают различные реальные
проблемы, которые необходимо оперативно решать. В статье кратко анализируется …

Abstract Background/Objective: The study aims to accentuate the need of CRM analytics in
the telecom sector by scrutinizing the crucial components under the prime arch of …

This study examined the relationships between switching cost (SC), customer satisfaction
(CS), trust, communication, value added services (VASs), customer expectations (CEs) …

Churn rate describes the rate at which customers abandon a product or service. Identifying
churn-risk customers is essential for telecom sectors to retain old customers and maintain a …

In the new era of continuous social development, the level of information technology service
construction is also increasing, among which the telecommunications service industry has …