Customer satisfaction as a mediator of service facility and word of mouth in higher learning institutions

I Kazungu, H Kubenea - Journal of Applied Research in Higher …, 2023 - emerald.com
Purpose Higher learning institutions (HLIs) need to have quality service facilities to achieve
customer satisfaction and positive word of mouth (WoM). The purpose of this study is to …

Word of mouth sebagai dampak student satisfaction pada sys-tem quality dan information quality dalam masa pandemi Covid 19

KI Tjiptodjojo - JPPI (Jurnal Penelitian Pendidikan Indonesia), 2022 - jurnal.iicet.org
Penelitian ini bertujuan untuk menganalisis word of mouth sebagai dampak student
satisfaction pada system quality dan information quality dalam masa pandemi Covid 19 …

The Influence Of Product Quality And Facilities On Customer Satisfaction At Mie Gacoan House Semarang

VSD Erlita, AB Santosa - International Conference of Multidisciplinary …, 2023 - unisbank.ac.id
Business growth and changes in business direction have had an impact on lifestyle changes
in Indonesian society. Under these conditions, businesses are required to be able to adapt …