Rail-based public transport service quality and user satisfaction–a literature review

ANH Ibrahim, MN Borhan, NI Md Yusoff… - Promet …, 2020 - hrcak.srce.hr
Sažetak While rail-based public transport is clearly a more advanced and preferable
alternative to driving and a way of overcoming traffic congestion and pollution problems, the …

[HTML][HTML] Does Bus Rapid Transit System (BRTS) meet the citizens' mobility needs? Evaluating performance for the case of Multan, Pakistan

M Nadeem, M Azam, M Asim, MA Al-Rashid, OC Puan… - Sustainability, 2021 - mdpi.com
Bus rapid transit (BRT) has emerged as an efficient and cost-effective transport system for
urban mobility that offers safe and high-quality transport services for city dwellers. Recent …

[HTML][HTML] Towards sustainable transport policy framework: A rail-based transit system in Klang Valley, Malaysia

I Yusoff, BK Ng, SA Azizan - PloS one, 2021 - journals.plos.org
This study examines the sustainable transport policy framework in the case of railway
development in Klang Valley, Malaysia. It is guided by the main principle that sustainable …

[HTML][HTML] Service quality of addis ababa light rail transit: Passengers' views and perspectives

A Obsie, M Woldeamanuel, B Woldetensae - Urban Rail Transit, 2020 - Springer
Understanding the service quality of public transportation based on users' perception is an
important input for local governments and transit service providers in their planning efforts to …

Passenger perception of commuter line service quality in Indonesia

K Priyanto, P Ricardianto, A Gunawan… - … Journal of Data and …, 2023 - growingscience.com
This research aimed to study the opinion and perspectives of Commuter Line passengers in
Indonesia by using 18 attributes of service quality. There still needed to be more …

[HTML][HTML] The carbon savings and health co-benefits from the introduction of mass rapid transit system in Greater Kuala Lumpur, Malaysia

SC Kwan, M Tainio, J Woodcock, R Sutan… - Journal of Transport & …, 2017 - Elsevier
Introduction Transportation is a convenient way to incorporate an active lifestyle, in addition
to reducing environmental pollution. This study estimates the changes in carbon dioxide (CO …

[HTML][HTML] Modelling of Passenger Satisfaction and Reuse Intention with Monorail Services in Kuala Lumpur, Malaysia: A Hybrid SEM-ANN Approach

ANH Ibrahim, MN Borhan, MR Mat Yazid, SA Hassan… - Mathematics, 2023 - mdpi.com
This study employs the fundamental concept of the American Customer Satisfaction Index
(ACSI) model to explore the factors influencing passengers' satisfaction with monorail …

Validating measurement structure of materials and equipment factors model in the MRT construction industry using Confirmatory Factor Analysis

ML Juhari, K Arifin - Safety Science, 2020 - Elsevier
Occupational accident rates in the construction industry are among the highest compared to
other industrial sectors. The materials and equipment factor is one of the contributing factors …

The effect of public transport services on quality of life in Medan city

KE Putra, JM Sitanggang - Procedia-Social and Behavioral Sciences, 2016 - Elsevier
City citizens need the availability of public transportation to support their daily activities. The
purposes of this research are to know the level of public transport services in Medan and …

An overview of key emerging technologies transforming public transportation in the Fourth Industrial Revolution era

K Mbowa, C Aigbavboa, O Akinshipe… - IOP Conference Series …, 2021 - iopscience.iop.org
Public transportation connects a large proportion of the world's population to their
destination. Hence it is vital to continuously monitor and improve the quality of services …