Internal marketing: a review and future research agenda

FS Qaisar, N Muhamad - Trends in Asia Pacific Business and …, 2022 - api.taylorfrancis.com
Internal marketing is a method of cultivating high-level employee performance. However, the
concept is marred with confusion due to the wide range of definitions and consequent …

The interplay between internal communication, employee engagement, job satisfaction, and employee loyalty in higher education institutions in Vietnam

CMA Nguyen, MT Ha - Humanities and Social Sciences …, 2023 - nature.com
The present study examines the roles of internal communication (IC), job engagement (JE),
organisation engagement (OE) and job satisfaction (JS) in producing employee loyalty (EL) …

The effect of trust, commitment, and conflict handling on customer retention: The mediating role of customer satisfaction

MA Mahmoud, RE Hinson, MK Adika - Journal of Relationship …, 2018 - Taylor & Francis
Previous studies have investigated drivers of customer retention in the mobile
telecommunications industry worldwide. These studies call on scholars pay to attention to …

The effect of job satisfaction on employee performance through loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan

S Egenius, B Triatmanto, M Natsir - International Journal of …, 2020 - eprints.unmer.ac.id
This research aims to 1) describe the description of Job Satisfaction, Employee Loyalty, and
Performance. 2) analyze the effect of Job Satisfaction on Employee Performance. 3) to …

Employee loyalty during slowdown of Covid-19: Do satisfaction and trust matter?

IN Aristana, IWE Arsawan… - International Journal of …, 2022 - emerald.com
Purpose This research aims to test employee loyalty in the hotel industry, particularly during
the Covid-19 pandemic. This study examines the relationship between leader support in …

Endomarketing desde el paradigma de la sostenibilidad organizacional: Una revisión de la literatura.

E García Cali, D Barros-Arrieta… - Desarrollo …, 2018 - search.ebscohost.com
Objetivo: Analizar el endomarketing desde el enfoque de la sostenibilidad, mediante la
elaboración de una revisión de la literatura. La pertinencia del estudio se justifica en la …

Effects of internal marketing on job satisfaction in the banking sector

EW Mainardes, LS Rodrigues… - International Journal of …, 2019 - emerald.com
Purpose The purpose of this paper is to verify the relationship of job satisfaction in the
banking sector with its antecedent constructs (financial rewards and psychological rewards) …

Antecedents and outcomes associated with a sense of place toward the organization of Myanmar migrant workers in Thailand

T Phungsoonthorn… - Equality, Diversity and …, 2020 - emerald.com
Purpose The purpose of this paper is to examine some of the antecedents and outcomes
associated with a sense of place (SOP) on the part of Myanmar migrant workers working in …

[HTML][HTML] Internal marketing: a model for implementation and development

MC Bohnenberger, S Schmidt, C Damacena… - Dimensión …, 2019 - scielo.org.co
Internal marketing (IM) is increasingly recognized as a tool to institutionalize organizational
values, improve employee commitment and enhance customer satisfaction. A theoretical …

The impact of employee empowerment on organisational performance: The mediating role of employee engagement and organisational citizenship behaviour

J Afram, A Manresa, M Mas Machuca - Intangible Capital, 2022 - upcommons.upc.edu
Purpose: This study assesses the mediating role of employee engagement and
organisational citizenship behaviour in the relationship between employee empowerment …