Purpose This paper reviews the past 20 years of empirical research, based on the resource-
based view (RBV) of the firm, in hospitality and tourism literature. There has been a …

Investments in information technology (IT) by the hotel sector are becoming increasingly
important. However, it is necessary to analyse the extent to which IT contributes to hotels …

This paper aims to examine the relationship between intellectual capital and business
performance in the Jordanian hotel industry. The data for this study were collected from 116 …

Blockchain has enormous capabilities to transform the traditional business models in
countless ways. Banks in India are building collaborative blockchain ecosystems to create …

Purpose This paper aims to advance a model that will explain how hotel firms access and
mobilize external resources. Hotel operators and firms need to complement their internal …

Strategic information system sophistication has been regarded as a critical organisational
management issue. It has been considered by many researchers as a crucial organisational …

The literature supports that information systems improve the effective performance of any
organization and gain a competitive advantage for their success in the business …

Sažetak The purpose of this paper is to investigate the role of Property Management
Systems (PMS) for data management in hotels. The main objectives are to investigate; the …

In the 21stcentury where economies are driven majorly by knowledge and information-
based service businesses, telecommunication industries are playing a critical economic role …

The use of the resource-advantage theory by businesses has come to be a standard tool for
forging business advantage over the past 30 years. However, the benefits of managerial …