Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

Also known as the privacy paradox, recent research on online behavior has revealed
discrepancies between user attitude and their actual behavior. More specifically: While …

Contemporary families represent a world of “normative instability and definitional
crisis”(Stacey, 1999a, p. 489), making it more difficult for members to keep order in their …

Times change. Early in the 21st century, calls to bridge the digital divide were dismissed by
people who saw internet access as a luxury. Two decades later, it is tough to find a policy …

We review different streams of social science literature on privacy with the goal of
understanding consumer privacy decision making and deriving implications for policy. We …

The ready access to and availability of social media has opened up a wealth of data that
marketers are leveraging for strategic insight and digital marketing. Yet there is a lack of …

This study aims to clarify inconsistencies regarding the term affordances by examining how
affordances terminology is used in empirical research on communication and technology …

Despite mobile applications being at the frontier of mobile computation technologies,
security issues pose a threat to their adoption and diffusion. Recent studies suggest that …

This meta-analysis investigates privacy concerns and literacy as predictors of use of online
services and social network sites (SNSs), sharing information, and adoption of privacy …

This Review summarizes and draws connections between diverse streams of empirical
research on privacy behavior. We use three themes to connect insights from social and …