This study aims at identifying the dimensions of experiential quality and investigating the
interrelationships among experiential quality, experiential value, experiential satisfaction …

This study aims at identifying the dimensions of experiential quality and examining the
interrelationships among experiential quality, perceived value, heritage image, experiential …

Purpose This study aims to review the published empirical research on relationship
orientation in banking and insurance services. The objective of the study is to understand …

This study aims at identifying the dimensions of service quality and examines the
relationships among revisit intentions, customer satisfaction, corporate image, emotions and …

Purpose Consumer behavior, in the context of general insurance, is worth exploring to
formulate growth strategies for insurance sector in India in light of the proposed structural …

Economic performance of insurance companies is the outcome of customer's satisfaction
and their perception on service quality of the insurance service provider. The present study …

Online retailing is a new but fast growing phenomenon in many countries around the world.
The fast pace at which it is growing is resulting in stiff competition on the online market …

This research develops and tests a comprehensive hierarchical model for long duration,
high involvement beach resort hotel stays in Thailand. The interrelationships among five …

The aim of this research is to examine the level of customers' satisfaction and loyalty with
respect to the current service being delivered at the target insurance companies. The study …

The sustained growth in the Chinese economy has led to an increasing demand for higher
education in China and an increase in the number of institutions offering higher …