This study uses moral outrage to create a triadic appraisal of crises for situational crisis
communication theory (SCCT). The addition of moral outrage improves the theory with an …

Abstract In 2015 the US Environmental Protection Agency revealed that German car
manufacturer Volkswagen had illegally installed software to produce fake NOx-emissions …

The notion of threat is central to contingency theory in general and its specific applications to
crisis communication. Contingency theory researchers have noted how the concept of threat …

Research and practice have noted the existence of what have been termed sticky crises.
Sticky crises are extraordinary because they create uniquely challenging situations for crisis …

Purpose This research aims to examine and understand the rationales and modalities
behind the use of disclosure before, during and after a corporate governance scandal …

Sticky crises have created new challenges for crisis managers across a variety of fields. The
focus of this chapter is on sticky crises faced by corporations or what we can call corporate …

Coombs presents a review of the Situational Crisis Communication Theory (SCCT) that
updates the current conceptualization of the theory. He reviews the basic elements of SCCT …

Organizational crises have often been examined from the perspective of the crisis origin
organization. Depending on the crisis type, other organizations might experience impacts …

Authors Coombs and Harker provide step-by-step guidance on how the strategic
communication process—an integration of marketing communication, public relations, and …

Purpose This systematic literature review presents the state of the field of fashion and crisis
communication. The quantitative coding offers insight into dominant and emergent themes in …