This study looked into the consequences of customer relationship management by creating
empirical evidence grounded in relationship marketing theory and dynamic capability …

This research aims to test and analyses the effect of the website quality and services of a
fitness center on its customer's satisfaction. It helps website and business owners to know …

Big-data analytics are treated as the future of technology andessential for the retail sector.
The technology is especially beneficial for optimising daily operations and supply chain …

The objective of this research is to understand the specificities of the operationalization of
the concept of personality when applied in management sciences. Several studies in …

The recent environmental challenges have brought significant changes in the consumption
pattern of consumers. Collaborative consumption is one of the pro-environmental behavior …

Penelitian ini bertujuan untuk menguji adanya pengaruh antara openness to experience
dan brand experience terhadap customer satisfaction, penelitian ini juga menguji adanya …