This paper focuses on two aspects of social interactions: openings and closings. It examines
the public transactions occurring between front counter Malay staff and clients/patients …

This paper analysed the perceptions of Malaysians in engaging silence (say nothing) and in
using spoken words (talk) as a tool of communication in their daily interactions. Types of …

This conceptual paper provides an overview of previous studies on compliments and
compliment responses in several parts of the world. It discusses compliments and …

This paper aims to examine the ethnic variations of condolence messages written by
Malaysians. Data comprise 36 authentic SMS condolence messages written in English by …

Although Malaysia is a multiethnic society, not many studies have been conducted to
examine the cultural differences of its three dominant ethnic groups. This study examines …

How do members of the new generation praise each other? Do they still adhere to the
communication strategies prescribed in their traditional cultural values or modernization has …

Advice for teachers often includes advice on the quality and quantity of the praise they give
students. The present article reviews and perhaps adds to that advice, as well as cautioning …

In the Malaysian context, there is a dearth of awareness regarding the use of compliments
and compliment responses. This study provides a comprehensive analysis of compliment …

Love is an important value in life; it sustains relationships and marriages (Hoesni, Subhi,
Alavi, & Wan, 2013) and it glues the family together. It is “the most important essence of the …

Although Malaysia is a multiethnic society, not many studies have been conducted to
examine the cultural differences of its three dominant ethnic groups. This study examines …