Virtual customer assistants in finance: From state of the art and practices to design guidelines
Abstract Virtual Customer Assistants (VCAs) are revolutionizing the way users interact with
machines. VCAs allow a far more natural interaction, and are gaining an increasingly large …
machines. VCAs allow a far more natural interaction, and are gaining an increasingly large …
SD-IIDS: intelligent intrusion detection system for software-defined networks
Abstract Software-Defined Networking (SDN) is susceptible to security threats despite all the
network programmability and flexibility offered, and hence SDN must be safeguarded. This …
network programmability and flexibility offered, and hence SDN must be safeguarded. This …
Exploring the effects of natural language justifications in food recommender systems
Users of food recommender systems typically prefer popular recipes, which tend to be
unhealthy. To encourage users to select healthier recommendations by making more …
unhealthy. To encourage users to select healthier recommendations by making more …
HELENA: An intelligent digital assistant based on a Lifelong Health User Model
Digital Assistants are overgrowing in the mobile application industry and are now
implemented in various commercial devices. So far, their use in the health domain is limited …
implemented in various commercial devices. So far, their use in the health domain is limited …
MyrrorBot: A Digital Assistant Based on Holistic User Models for Personalized Access to Online Services
In this article, we present MyrrorBot, a personal digital assistant implementing a natural
language interface that allows the users to:(i) access online services, such as music, video …
language interface that allows the users to:(i) access online services, such as music, video …
User Modeling and User Profiling: A Comprehensive Survey
The integration of artificial intelligence (AI) into daily life, particularly through information
retrieval and recommender systems, has necessitated advanced user modeling and …
retrieval and recommender systems, has necessitated advanced user modeling and …
Generating recommendations from multiple data sources: A methodological framework for system design and its application
Recommender systems (RSs) are systems that produce individualized recommendations as
output or drive the user in a personalized way to interesting or useful objects in a space of …
output or drive the user in a personalized way to interesting or useful objects in a space of …
Validation of the EDUSS Framework for Self-Actualization Based on Transparent User Models: A Qualitative Study
Self-actualization is the process of striving toward full potential and achieving higher goals in
one's life. Originally studied in psychology, this concept has been adopted by various …
one's life. Originally studied in psychology, this concept has been adopted by various …
Lexicon enriched hybrid hate speech detection with human-centered explanations
The phenomenon of hate messages on the web is unfortunately in continuous expansion
and evolution. Even if the big companies that offer their users a social network service have …
and evolution. Even if the big companies that offer their users a social network service have …
“Tell Me Why”: using natural language justifications in a recipe recommender system to support healthier food choices
Users of online recipe websites tend to prefer unhealthy foods. Their popularity undermines
the healthiness of traditional food recommender systems, as many users lack nutritional …
the healthiness of traditional food recommender systems, as many users lack nutritional …