Understanding the design elements affecting user acceptance of intelligent agents: Past, present and future
Intelligent agents (IAs) are permeating both business and society. However, interacting with
IAs poses challenges moving beyond technological limitations towards the human-computer …
IAs poses challenges moving beyond technological limitations towards the human-computer …
[HTML][HTML] Technical metrics used to evaluate health care chatbots: scoping review
Background: Dialog agents (chatbots) have a long history of application in health care,
where they have been used for tasks such as supporting patient self-management and …
where they have been used for tasks such as supporting patient self-management and …
The advantages of virtual dogs over virtual people: Using augmented reality to provide social support in stressful situations
Past research highlights the potential for leveraging both humans and animals as social
support figures in one's real life to enhance performance and reduce physiological and …
support figures in one's real life to enhance performance and reduce physiological and …
[PDF][PDF] A Review of the Empirical Literature on Conversational Agents and Future Research Directions.
The knowledge base related to user interaction with conversational agents (CAs) has grown
dramatically but remains segregated. In this paper, we conduct a systematic literature review …
dramatically but remains segregated. In this paper, we conduct a systematic literature review …
“I felt her company”: A qualitative study on factors affecting closeness and emotional support seeking with an embodied conversational agent
K Loveys, C Hiko, M Sagar, X Zhang… - International Journal of …, 2022 - Elsevier
Embodied conversational agents (ECAs) show promise for use as companions in emotional
support applications, although real world uptake can be low. Incorporating closeness …
support applications, although real world uptake can be low. Incorporating closeness …
" I think people are powerful" The Sociality of Individuals Managing Depression
Millions of Americans struggle with depression, a condition characterized by feelings of
sadness and motivation loss. To understand how individuals managing depression …
sadness and motivation loss. To understand how individuals managing depression …
Bridging the health disparity of African Americans through conversational agents
African Americans have faced health disparities in terms of access to health care and
treatment of illnesses. The novel coronavirus disease 2019 pandemic exacerbates those …
treatment of illnesses. The novel coronavirus disease 2019 pandemic exacerbates those …
A mobile application-based relational agent as a health professional for COVID-19 patients: design, approach, and implications
BM Chaudhry, A Islam - … Journal of Environmental Research and Public …, 2022 - mdpi.com
Relational Agents'(RAs) ability to maintain socio-emotional relationships with users can be
an asset to COVID-19 patients. The goal of this research was to identify principles for …
an asset to COVID-19 patients. The goal of this research was to identify principles for …
Critical information quality dimensions of conversational agents for healthcare
Introduction. The new generation of information technology changes the ways of information
seeking. Conversational agents start to be applied in public to support information seeking …
seeking. Conversational agents start to be applied in public to support information seeking …
Conversational agents for health and wellbeing: Review and future agendas
This paper is a literature review of 57 papers that have examined the role and impact of
conversational agents (CAs) in the health domain. We note that three key themes repeatedly …
conversational agents (CAs) in the health domain. We note that three key themes repeatedly …