A growing body of literature shows that despite the significant benefits of artificial
intelligence (AI), its adoption has many unknowns and challenges. However, theoretical …

The purpose of this paper is to investigate cognitive biases among financial planners and, if
and how, digital transformation through Artificial Intelligence (AI) can help overcome biases …

Administrative errors in unemployment insurance (UI) decisions give rise to a public values
conflict between efficiency and efficacy. We analyze whether artificial intelligence (AI)–in …

Abstract Machine intelligence, used extensively throughout modern bureaucracies, is
quickly evolving, giving rise to machine agents that accomplish tasks typically reserved for …

African public administrations are in an especially difficult position with respect to the
adoption of artificial intelligence (AI), in both how they harness its benefits but also in …

Generative AI technologies like ChatGPT have gained popularity, promising substantial
benefits, but have also started debates on their potential to redefine roles in the workforce …

With the development of information communication technology, digital transformation has
gradually become a significant research issue in public administration. Most scholars utilize …

近十年来, 人工智能技术与应用的蓬勃发展, 持续对人类社会带来颠覆性的改变.
算法在公共决策和公共服务中得到了广泛应用, 已经成为社会权力体系中的重要变量 …

Artificial Intelligence (AI) in the workplace can boost company productivity and reduce
employee workload. Workers may especially benefit from higher workplace standards, such …

The discretion of street-level bureaucrats is increasingly affected by public sector
digitalisation. The aim of this study was to provide a scoping review with “state of the art” of …