In household finance markets, inactive households can implicitly cross-subsidize active
households who promptly respond to financial incentives. We assess the magnitude and …

Index funds are one of the most common ways investors access financial markets and are
perceived to be a transparent and low-cost alternative to active investment management …

This chapter discusses recent developments in the literature involving applications of
industrial organization methods to finance. We structure our discussion around a simple …

We use a field experiment to study price discrimination in a market with price posting and
negotiation. Motivated by concerns that low-income consumers do poorly in markets with …

How do inaccurate priors about the distribution of interest rates affect search and outcomes
in consumer credit markets? Consumer credit markets feature large amounts of within …

We characterize the large number of mortgage offers for which people qualify. Almost no
one picks the cheapest option, nonetheless the one selected is not usually much more …

Low-income households derive significantly less savings from mortgage refinancing than
their wealthy counterparts. I document that the rise of refinancing inequality in the United …

How do inaccurate beliefs about the distribution of interest rates affect search and outcomes
in consumer credit markets? In collaboration with Chile's financial regulator, we conducted a …

We study the role of brokers in selection markets. We find broker-clients in the Canadian
mortgage market are observationally different from branch-clients. They finance larger loans …

This thesis is comprised of three chapters that study individual and household behavior in
markets where they are subject to choice frictions. Chapters 1 and 2 study workers in the gig …