Trust in work teams: An integrative review, multilevel model, and future directions
This article presents an integrative review of the rapidly growing body of research on trust in
work teams. We start by analyzing prominent definitions of trust and their theoretical …
work teams. We start by analyzing prominent definitions of trust and their theoretical …
A literature review of trust repair in HRI
C Esterwood, LP Robert - 2022 31st IEEE international …, 2022 - ieeexplore.ieee.org
Trust is vital for effective human-robot teams. Trust is unstable, however, and it changes over
time, with decreases in trust occurring when robots make mistakes. In such cases, certain …
time, with decreases in trust occurring when robots make mistakes. In such cases, certain …
Do you still trust me? human-robot trust repair strategies
C Esterwood, LP Robert - 2021 30th IEEE International …, 2021 - ieeexplore.ieee.org
Trust is vital to promoting human and robot collaboration, but like human teammates, robots
make mistakes that undermine trust. As a result, a human's perception of his or her robot …
make mistakes that undermine trust. As a result, a human's perception of his or her robot …
Remote work during the COVID-19 pandemic: identification of working life impacts, employees' data protection abilities and trust outcomes
T Kähkönen - Journal of organizational change management, 2023 - emerald.com
Purpose This study examined employees' experiences of remote work and the impact of
remote work on working life. Design/methodology/approach This was a mixed-methods …
remote work on working life. Design/methodology/approach This was a mixed-methods …
On the destructiveness of laissez-faire versus abusive supervision: A comparative, multilevel investigation of destructive forms of leadership
KN Klasmeier, JE Schleu, C Millhoff… - European Journal of …, 2022 - Taylor & Francis
Different forms of destructive leadership are prevalent in organizations, but rarely studied
together. Additionally, most studies take an individual-level view on the consequences of …
together. Additionally, most studies take an individual-level view on the consequences of …
Having the right attitude: How attitude impacts trust repair in human—robot interaction
C Esterwood, LP Robert - 2022 17th ACM/IEEE International …, 2022 - ieeexplore.ieee.org
Robot co-workers, like human co-workers, make mistakes that undermine trust. Yet, trust is
just as important in promoting human-robot collaboration as it is in promoting human-human …
just as important in promoting human-robot collaboration as it is in promoting human-human …
Determinants, consequences and functions of interpersonal trust within organizations: what is the empirical evidence?
What factors influence the formation of interpersonal trust within organizations? What are the
consequences of interpersonal trust within organizations? And what different functions does …
consequences of interpersonal trust within organizations? And what different functions does …
Repairing trust within teams after organizational change
T Kähkönen - Journal of Organizational Change Management, 2021 - emerald.com
Purpose This study examines trust-repair practices at the team level after organizational
change. Design/methodology/approach A qualitative research approach was adopted, and …
change. Design/methodology/approach A qualitative research approach was adopted, and …
Initial development of perceptions of ability and intent factors of (un) trustworthiness in short‐term teams
KA Fletcher, JK Summers… - Journal of …, 2024 - Wiley Online Library
Individual perceptions of team trustworthiness are critical antecedents to the development of
relationships within teams. Yet, clarity is needed regarding the focus of these individual …
relationships within teams. Yet, clarity is needed regarding the focus of these individual …
Rethinking Trust Repair in Human-Robot Interaction
C Esterwood - Companion Publication of the 2023 Conference on …, 2023 - dl.acm.org
As robots become increasingly prevalent in work-oriented collaborations, trust has emerged
as a critical factor in their acceptance and effectiveness. However, trust is dynamic and can …
as a critical factor in their acceptance and effectiveness. However, trust is dynamic and can …