Portfolio Management (PM) for innovation is as relevant as ever before as many incumbent
firms undergo massive transformation in response to digitalization and face the challenge to …

Service innovation is a key source of competitive differentiation across firms and markets.
Despite growing attention from practitioners and academics alike, systematic scholarly …

Innovation is the major driving force in organisations today. With the rise of truly global
markets and the intensifying competition for customers, employees and other critical …

Purpose With the rise of service economy, many companies are attempting to gain a
competitive advantage through service innovation. However, the existing research has not …

Increasingly, manufacturing firms are turning to services as a new way of creating and
capturing value. Despite its potential benefits, many new product-service providers struggle …

This article suggests an agenda for further research on innovation management in service
firms. It investigates differences and similarities between issues identified by previous …

Although major contributions are being made by the service sector in creating wealth, the
sector's substantive role in generating and use of innovation is lacking meticulous …

This article empirically investigates if firms focusing on service innovation perform better
financially than firms not focusing on service innovation. Analysis of the financial …

The aim of this study is to investigate the role of key strategic factors in new service
development (NSD). In particular, the role of service development strategy, a formalised …

Purpose–This research attempts to understand the operant resources required for new
service development (NSD). It aims to construct a more intricate understanding of how …