Customer experience in digital banking: A review and future research directions

S Chauhan, A Akhtar, A Gupta - International Journal of Quality and …, 2022 - emerald.com
Purpose This study aims to demonstrate digital banking's influence on customers' evaluation
of service experience and develop a framework identifying the most significant variables of …

A review of determinants of financial inclusion

A Sanderson, L Mutandwa… - International Journal of …, 2018 - search.proquest.com
The role of financial inclusion in the economic and financial discourse has gained a lot of
interest both among academia and practitioners. The discussion has further received …

Financial literacy, access to digital finance and performance of SMEs: Evidence From Central region of Ghana

SE Frimpong, G Agyapong… - Cogent Economics & …, 2022 - Taylor & Francis
This paper expands on financial literacy, access to digital finance, and SME performance in
the Central Region of Ghana. First, the study analysed SMEs' digital platform knowledge and …

Apakah sinyal kinerja keuangan masih terkonfirmasi?: Studi empiris lembaga keuangan di PT. BEI

Y Setiawanta, MA Hakim - Jurnal Ekonomi Dan Bisnis, 2019 - ejournal.uksw.edu
Many previous studies have stated that financial performance such as capital structure,
company growth and profitability can influence the firm value. These results confirm the …

Pengaruh mobile banking terhadap profitabilitas bank di bursa efek Indonesia

N Imamah, DA Safira - Profit: Jurnal Adminsitrasi Bisnis, 2021 - profit.ub.ac.id
Penelitian ini bertujuan untuk mengetahui dampak mobile banking terhadap profitabilitas
bank di Indonesia. Sampel penelitian terdiri dari 27 bank yang terdaftar di Bursa Efek …

The drivers of E-banking entrepreneurship: an empirical study

KS Al-Omoush, MK Al Attar, IH Saleh… - International Journal of …, 2020 - emerald.com
Purpose The purpose of this paper is to investigate the drivers of e-banking
entrepreneurship. The impact of e-banking entrepreneurship on banks' performance in the …

Impact of E-Banking on the Islamic bank profitability in Sub-Saharan Africa: what are the financial determinants?

K Adalessossi - Finance Research Letters, 2023 - Elsevier
Employing the system GMM and FGLS approach, we investigate the impact of the use of
electronic banking services and determinants of profitability of Islamic banks (ISBs) in Sub …

The impact of digital financial services on firm's performance: a literature review

T Abbasi, H Weigand - arXiv preprint arXiv:1705.10294, 2017 - arxiv.org
Digital Financial Services continue to expand and replace the delivery of traditional banking
services to the customers through innovative technologies to meet the growing complex …

Perception and prediction of intention to use online banking systems: An empirical study using extended TAM

SA Hossain, Y Bao, N Hasan, MF Islam - International Journal of …, 2020 - ssbfnet.com
Online banking has become a vital instrument for delivering quality and easily reached
banking services at the lowest possible time with ensuring affordability both for customers …

ICT as a key determinant of efficiency: a bootstrap-censored quantile regression (bcqr) analysis for Vietnamese banks

TDQ Le, T Ngo, TH Ho, DT Nguyen - International Journal of Financial …, 2022 - mdpi.com
There is evidence that ICT developments can improve bank efficiency and performance.
Previous studies often employ data envelopment analysis (DEA) to first examine bank …