Purpose: To add to the existing knowledge in the electronic banking field of study. To help
the banks and policy makers have a better understanding of the internet banking …

While several studies examine the influence of service quality on customer satisfaction in
physical retail banking offices, there is a shortage of studies on service quality in the digital …

This paper presents a study to investigate service quality indexes in Internet Banking. This is
an applied research study of descriptive-surveying kind. The purpose of this research is to …

The purpose of this study is to examine the influence of innovation diffusion theory (IDT),
perceived risk, customer awareness, and religiosity on customer intention in Islamic bank …

Purpose One of the main challenge when launching new banking services is to overcome
resistance to change so as to accelerate market acceptance. This is the case of an Islamic …

Purpose One challenge when launching new banking services is to overcome resistance to
change so as to accelerate market acceptance. This is the case of Islamic credit card (ICC) …

Purpose The Moroccan monetary authorities have implemented an Islamic banking system
since 2017 as an alternative to the conventional system. However, the adoption of Islamic …

Purpose Because of the huge advantages of Islamic credit cards for both banks and
customers, the purpose of this study is to examine the main factors that influence consumers …

Internet banking is gaining popularity in Malaysia due to its convenience which is achieved
by unique business interactions between banking institutions and customers via websites …

The aim of this study is to explore the factors which are affecting Muslim consumer's
perception towards tax deduction through zakat in Malaysia. A conceptual framework was …