Role of social media technologies and customer relationship management capabilities 2.0 in creating customer loyalty and university reputation

SA Shah, MH Shoukat, MS Ahmad… - Journal of Marketing for …, 2024 - Taylor & Francis
Social media technologies (SMTs), online brand communities, and social customer
relationship management (SCRM) Capabilities play an indispensable role in the …

Developing a success model of a social student relationship management system

W Mater, M Aldwairi, N Matar, WM Al-Rahmi - Heliyon, 2024 - cell.com
Social media's significance in higher education has increased due to its capacity to enhance
participation, communication, teamwork, and information sharing. Important notifications …

Linking safety net schemes and poverty alleviation in Nigeria

FE Monyei, PN Onyekwelu… - … of Community and …, 2023 - journals.sagepub.com
This article discusses shared experiences of receiving safety net benefits by research
participants and whether such benefits help poverty alleviation. Towards that end, it …

Influences of social media marketing tools towards online purchases: Nuances from undergraduate students in Nigeria Public Universities

AF Wali, J Cyprian, OI Nkpurukwe - Paradigm, 2020 - journals.sagepub.com
The study investigates the influence of social media (SM) marketing tools on online
purchases (OP) of undergraduates in Port Harcourt, Nigeria. The qualitative multi-methods …

The impact of diffusion of innovation model on user behavioral intention in adopting social media marketing

S Farajnezhad… - … Journal of Nonlinear …, 2021 - ijnaa.semnan.ac.ir
Social media has become a new orientation and attitude for businesses today. Tools and
methods for communicating with the customers have changed enormously with the …

College choice & the consumer: the impact of gender on higher education enrollment

J Prach, AT Johnson, S Ferguson - Journal of Marketing for Higher …, 2024 - Taylor & Francis
As marketization and privatization strategies become commonplace in higher education, it is
essential for institutions to understand how students make decisions about college choice …

Exploring the Implementation of Digital Marketing Strategies in Non-Formal Educational Institutions

AP Nugroho, D Kardha, J Rochmadi… - Journal of Nonformal …, 2024 - journal.unnes.ac.id
Marketing is one of the efforts that can be done in order to remain competitive with
competitors, efforts to achieve predetermined goals, and in response to changes in a …

Социальные сети вуза: вопросы аудита контента и повышения эффективности

ВГ Шадрин, НВ Дмитриева, ЛА Поликарпова… - Креативная …, 2023 - elibrary.ru
Авторами обоснована роль социальных сетей в формировании репутации и капитала
бренда, отражена актуальность деятельности вузов в социальных сетях. Определены …

Critical Success Factors of Constituent Relationship Management (CRM) Strategy in a Higher Education Institution

CH Marcinkevage - 2020 - search.proquest.com
This study explored critical success factors over time for stakeholder groups involved in
creating a constituent relationship management (CRM) strategy in a higher education …

Identifying Potential Students as College Customers Using Machine Learning: A Literature Review

S Handayani, RR Isnanto… - E3S Web of …, 2023 - e3s-conferences.org
College customers begin with prospective students who are important asset opportunities.
Potential prospective students can be identified from academic score data while in …