Purpose–To empirically investigate the relationships among critical TQM factors and
business results. Design/methodology/approach–Twenty‐three hypotheses regarding the …

This study aims to define the underlying factors of the quality management systems that are
the best predictors of public health-care providers' organizational performance and to …

The main purpose of this study was to review the measurements that are related to the
corporate governance. A close look at the literature of corporate governance and firm …

The current study aims to examine the impact of the pandemic (Covid-19) on the financial
performance of some of the selected Indian sectors. The study targets all Indian firms listed …

Purpose–The principal aim of this paper is to determine the critical factors of total quality
management (TQM) and to measure their effect on organizational performance of SMEs …

Purpose–The purpose of this paper is to investigate the key “hard” and “soft” quality
management factors used by Australian small and medium enterprises (SMEs) and their …

Purpose–The purpose of this paper is to identify and classify potential and verified benefits
of implementing quality management systems (QMSs) according to ISO 9000 standards …

Purpose Total quality management practices have been embraced by many quality-oriented
firms around the world in order to improve performance in terms of quality, productivity …

Purpose–The purpose of this paper is to develop a model to help service organizations
assess their readiness for a six sigma program and to provide suggestions for methods of …

The 'quality performance–financial performance'relationship has been significantly studied
in managerial literature. However, no definite quantification has been given regarding its …