Social network based applications have experienced exponential growth in recent years.
One of the reasons for this rise is that this application domain offers a particularly fertile …

This article presents the first narrative analysis of the areas of research that have developed
within the destination marketing field since its commencement in 1973. Given the broad …

The growing presence of social media influencers (SMIs) is increasingly modulating
consumer behaviour in the travel industry. Trust is a vitally important topic in influencer and …

Brands take advantage of technology, social media and constant connectivity to foster
organic consumer engagement and interactions towards co-creating personalised customer …

Mobile banking (m-banking) is the fastest growing and most cost-effective channel for
delivering banking services. Electronic word of mouth (eWOM) plays a crucial role in the …

This paper aims to demonstrate how the huge amount of Social Big Data available from
tourists can nurture the value creation process for a Smart Tourism Destination. Applying a …

Smart tourism is a new buzzword applied to describe the increasing reliance of tourism
destinations, their industries and their tourists on emerging forms of ICT that allow for …

The impact of information and communication technologies (ICTs) on tourism and their
foreseeable future evolution seem to be shaping a new scenario for destination …

Social media has transformed the way tourism-related information is generated and
distributed. While previous studies have focused largely on the benefits of social media for …

This study proposes a conceptual model that sheds light on how the destination image of
emerging tourist destinations relates to tourism satisfaction and intention to subsequently …