[PDF][PDF] Factors affecting customer satisfaction on shopee

NA Mustakim, Z Hassan, MK Sauid, ZB Ebrahim… - Social …, 2022 - researchgate.net
There are several elements that have a direct impact on the level of enjoyment that
consumers derive from online shopping. Consequently, the purpose of the present study …

Determinants of e-commerce customer satisfaction: mediating role of IT innovation acceptance

SM Sayem, A Islam, MR Uddin… - International Journal of …, 2024 - emerald.com
Purpose The study aims to identify the determinants of customer satisfaction in the electronic
commerce (e-commerce) industry in Bangladesh. It also investigates whether acceptance of …

Analysis of the Shopee's strategies to succeed in the global e-commerce market: Malaysia case

S Madan, J Pérez-Morón, XN Chua… - … of Tourism and …, 2022 - ejournal.aibpmjournals.com
This study examines the strategies that influence consumer loyalty and buying intentions on
the Shopee e-platform. Due to the rapid growth of e-commerce platforms worldwide, the …

Shopee: How Does E-commerce Platforms Affect Consumer Behavior during the COVID-19 Pandemic in Malaysia?

KX Wong, Y Wang, R Wang… - … of Accounting & …, 2023 - ejournal.aibpmjournals.com
Shopee is the largest e-commerce platform in Southeast Asia, continued to grow in Shopee
users during the covid-19 outbreak. The Shopee platform not only facilitates consumers to …

Pengaruh Kepercayaan, Keamanan Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pengguna Shopee di Kota Solok

DA Putra, D Triwardhani - Journal of Young Entrepreneurs, 2023 - ejournal.upnvj.ac.id
Penelitian ini adalah penelitian kuantitatif yang mempunyai tujuan untuk mengetahui
pengaruh kepercayaan, keamanan dan kualitas pelayanan terhadap kepuasan pelanggan …

E-commerce Factors that Motivate Consumers' Purchasing Decisions: A Cross-Regional Study and Local Attractors and Sustainers for Personalization

CS Lee, JY Lee - 2023 11th International Conference on …, 2023 - ieeexplore.ieee.org
Online shopping is no longer a luxury, but a lifestyle. Based on Venkatesh, Speier-Pero and
Schuetz's (2022) findings on antecedents to online shopping, this study first investigates the …

Pengaruh Kepuasan Pelanggan Terhadap Niat Beli Kembali, pada pengguna E-commerce di Kota Batam

S Saputra, KY Zai - SEIKO: Journal of Management & …, 2021 - journal.stieamkop.ac.id
Saat ini dimana era digitalis trend pada E-comerce merupakan bagian yang semakin
meningkat pesat setiap tahunnya dengan adanya kepuasan membuat konsumen menjadi …

The Influence of Shoppe on Consumer Behavior: A Case Study in Malaysia

NA Sofiya, ND Syauqina… - Journal of The …, 2023 - ejournal.aibpmjournals.com
Abstract '9 out of 10 online'indicates that Malaysia's e-commerce industry has risen steadily
throughout Southeast Asia. The increase in the number of Shopee apps in the second …

Understanding The Perception of Customer Experience: A Case of Shopee

NSN Hussin, ZA Aziz, MZM Hasan… - … International Journal of …, 2024 - myscholar.umk.edu.my
The expansion of Internet and information media generate changes in the business
transaction that result in the emergence of new era by fostering the customer experience in …

[PDF][PDF] Journal of Management Science (JMAS)

SB Prayitno - Journal of Management, 2023 - researchgate.net
National Online Shopping Day or what is known as HARBOLNAS is a day when Shopee
invites the public to recognize the convenience of online shopping. This is because Shopee …