Digital discretion: A systematic literature review of ICT and street-level discretion

PA Busch, HZ Henriksen - Information Polity, 2018 - content.iospress.com
This study reviews 44 peer-reviewed articles on digital discretion published in the period
from 1998 to January 2017. Street-level bureaucrats have traditionally had a wide ability to …

Infrastructuring and the formation of publics in participatory design

CAL Dantec, C DiSalvo - Social Studies of Science, 2013 - journals.sagepub.com
Of late, there has been a renewed and reinvigorated exchange of ideas across science and
technology studies and participatory design, emerging from a shared interest in 'publics'. In …

Communities: Participatory Design for, with and by communities

C DiSalvo, A Clement, V Pipek - … international handbook of …, 2012 - api.taylorfrancis.com
The emergence of community-based Participatory Design as a distinctive field of
Participatory Design is relatively recent. In this chapter we trace major themes in …

Street-level algorithms and AI in bureaucratic decision-making: A caseworker perspective

A Ammitzbøll Flügge, T Hildebrandt… - Proceedings of the ACM …, 2021 - dl.acm.org
Studies of algorithmic decision-making in Computer-Supported Cooperative Work (CSCW)
and related fields of research increasingly recognize an analogy between AI and …

Prefigurative design as a method for research justice

M Asad - Proceedings of the ACM on Human-Computer …, 2019 - dl.acm.org
While there is growing concern around justice and equity, they mean different things in
different socio-political and cultural contexts. Additionally, it can be difficult to make sense of …

[PDF][PDF] CISing Up Service Learning: A Systematic Review of Service Learning Experiences in Computer and Information Science.

FR Yamamoto, L Barker, A Voida - ACM Trans. Comput. Educ., 2023 - amy.voida.com
The benefits of service learning, a genre of experiential education meant to balance benefits
of service for the community and learning for the student, have long been heralded across …

Out there

AS Taylor - Proceedings of the SIGCHI Conference on Human …, 2011 - dl.acm.org
" Out there" is increasingly becoming a topic of concern in HCI. Thanks to various clarion
calls, researchers in the field are turning their attention to technology-mediated activities that …

Illegitimate civic participation: supporting community activists on the ground

M Asad, CA Le Dantec - Proceedings of the 18th ACM Conference on …, 2015 - dl.acm.org
In this paper we examine the way Information and Communications Technologies (ICTs)
support forms of community activism that operate outside formal political and institutional …

Social media effectiveness for public engagement: Example of small nonprofits

Y Hou, C Lampe - Proceedings of the 33rd annual ACM conference on …, 2015 - dl.acm.org
Social media sites are increasingly adopted by small nonprofit organizations (NPOs) to help
them meet their public engagement goals. However, several characteristics of small …

Homebrew databases: Complexities of everyday information management in nonprofit organizations

A Voida, E Harmon, B Al-Ani - Proceedings of the SIGCHI Conference on …, 2011 - dl.acm.org
Many people manage a complex assortment of digital information in their lives. Volunteer
coordinators at nonprofit organizations are no exception; they collectively manage …