Designing human-AI systems for complex settings: ideas from distributed, joint, and self-organising perspectives of sociotechnical systems and cognitive work analysis
N Naikar, A Brady, G Moy, HW Kwok - Ergonomics, 2023 - Taylor & Francis
Real-world events like the COVID-19 pandemic and wildfires in Australia, Europe, and
America remind us that the demands of complex operational settings are met by multiple …
America remind us that the demands of complex operational settings are met by multiple …
Resilient performance in building maintenance: A macro-cognition perspective during sudden breakdowns
Building maintenance encompasses multiple tightly inter-connected agents (eg, technicians,
occupants, supervisors, and equipment). Variable working conditions and limited resources …
occupants, supervisors, and equipment). Variable working conditions and limited resources …