Given strong influences of online customer reviews on consumer purchase decisions,
identifying helpful reviews has received broad attention from practitioners and researchers …

To date, online review usefulness studies have explored the independent influence of
central and peripheral cues on online review usefulness. Employing the Elaboration …

Studies have yielded mixed findings on the helpfulness determinants of online reviews in
tourism and hospitality. To address this issue and unveil the overall sizes of helpfulness …

Despite researchers has devoted to understanding the impacts of manager response on the
helpfulness of online review, the underlying mechanism of how the topic consistency and …

The perceived helpfulness of online product reviews plays a critical role in consumers'
decisions in e-commerce. In this context, based on the literature on information processing …

Online product reviews underpin nearly all e-shopping activities. The high volume of data,
as well as various online review quality, puts growing pressure on automated approaches …

Online reviews affect consumer purchase decisions and become prevalent in different
sectors. Platforms elicit useful reviews by allowing consumers to vote for helpfulness. The …

Purpose The current study investigates the impact on perceived review helpfulness of the
simultaneous processing of information from multiple cues with various central and …

In the context of events that involve public voting, such as televised competitions or
elections, it has increasingly been recognized that communication data from social media is …

Researchers have found evidence that helpful product reviews written by other consumers
have the potential to alter consumers' purchase decision and influence overall sales. In the …