The existence of the switching behavior among Islamic bank customers may affect to the
survival of the Islamic banks of the country. Switching behavior is mostly as an outcome of …

The Effects of Service Quality, Image and Trust on Satisfaction and Its Impact on Syari’ah Bank
Customer Loyalty in Palembang Page 1 Business and Economic Research ISSN 2162-4860 …

The increasing awareness on Islamic banking and finance has created a huge demand for
Shari'a based or Shari'a compliant products. Banks, especially are trying to capture this …

Over the last three decades, the emergence of a strong Islamic movement has created a
renewed interest in Islamic economics. Gradually, Islamic banking started to fame, and the …

The study is conducted to know the preference of customer with respect to Oman banking
system. As everyone is aware that conventional banks playing a very dominating role in …

Customers of any organization are the reason why such organization is in business. Any
organization that wants to remain and be sustained in the business must value her …

Indian banking sector tried to meet the new challenges coming from, the wave of financial
deregulation and due to changes in customers' needs. With the opening up of this sector to …

This study aims to investigate the determinants of customers' satisfaction from Islamic Banks
by both quantitative and qualitative analysis. A sum of 131 respondents was selected …

Long queues in the banks have over the years discouraged customers from bank
transactions. In a service industry like banks, services and products sometimes fall short of …

The growth recorded by the banking industry in Pakistan prompted assess this
advancement, the paper is an endeavor to measure and investigate the performance of …