A review of social media-based public opinion analyses: Challenges and recommendations
X Dong, Y Lian - Technology in Society, 2021 - Elsevier
Compared with survey polls, social media can yield a better and more comprehensive
understanding of public perceptions of special topics in a more scientific manner. However …
understanding of public perceptions of special topics in a more scientific manner. However …
Mapping the knowledge frontiers of public risk communication in disaster risk management
LA Agyepong, X Liang - Journal of Risk Research, 2023 - Taylor & Francis
Public risk communication (PRC) emerged as an interdisciplinary field in response to the
need for integrative approaches to cope with individual resilience and adaptive behavior …
need for integrative approaches to cope with individual resilience and adaptive behavior …
How dialogic internal communication fosters employees' safety behavior during the COVID-19 pandemic
Y Lee - Public Relations Review, 2022 - Elsevier
As employees return to the workplace amidst the COVID-19 pandemic, ensuring safety and
health at work remains a top priority for organizations. Grounded in dialogic theory and …
health at work remains a top priority for organizations. Grounded in dialogic theory and …
[HTML][HTML] Adaptive social media communication for web-based accountability
A growing body of research has explored the emergence of new digital forms of public
accountability. Studies in this area show how digital technologies are equipped to support …
accountability. Studies in this area show how digital technologies are equipped to support …
[HTML][HTML] Understanding public engagement on twitter using topic modeling: The 2019 Ridgecrest earthquake case
Twitter is often used to disseminate information during disasters. This study collected and
analyzed tweets related to the July 2019 Ridgecrest earthquake in Southern California from …
analyzed tweets related to the July 2019 Ridgecrest earthquake in Southern California from …
A computational framework for understanding firm communication during disasters
Large firms are leaders in disaster response and communication. We study how firms
communicate on social media during various disasters and the relationship between their …
communicate on social media during various disasters and the relationship between their …
Toward a caring government: Advancing ethical government public relations with a care-based relationship cultivation model
C Dong, J Morehouse - Journal of Public Relations Research, 2022 - Taylor & Francis
In this study, we explore the potential contribution of care ethics to government-public
relationship (GPR) management. Drawing on the ethics of care and relationship …
relationship (GPR) management. Drawing on the ethics of care and relationship …
Robust crisis communication in turbulent times: Conceptualization and empirical evidence from the United States
Drawing on recent research on robust governance, we conceptualize robust crisis
communication as a dynamic process centered on evolving public communication demands …
communication as a dynamic process centered on evolving public communication demands …
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities
Government and emergency management (EM) agencies play a leading role in managing
natural disasters. However, it is less well understood how the quality of the relationship …
natural disasters. However, it is less well understood how the quality of the relationship …
Does citizen engagement with government social media accounts differ during the different stages of public health crises? An empirical examination of the COVID-19 …
Background The COVID-19 pandemic has created one of the greatest challenges to
humankind, developing long-lasting socio-economic impacts on our health and wellbeing …
humankind, developing long-lasting socio-economic impacts on our health and wellbeing …