Bringing all clients into the system–Professional digital discretion to enhance inclusion when services are automated

I Bernhard, E Wihlborg - Information Polity, 2021 - journals.sagepub.com
The increasing use of automated systems for decision-making and decision support in
public administration is forming new practices and challenging public values since public …

[HTML][HTML] Village schools as a hub in the community-A time-geographical analysis of the closing of two rural schools in southern Sweden

M Cedering, E Wihlborg - Journal of rural studies, 2020 - Elsevier
In rural areas, where schools are more distant, families' daily time-space arrangements are
organised around the schools. When local schools are closed, the management of these …

Balanced and integrated e-government implementation–exploring the crossroad of public policy-making and information systems project management processes

U Melin, E Wihlborg - Transforming Government: People, Process …, 2018 - emerald.com
Purpose This paper aims to identify and elaborate on the various interpretations and
implications of e-government as a process of public policy-making and as an act of …

[HTML][HTML] Towards local sustainability of mega infrastructure: Reviewing research on the New Silk Road

H Thees - Sustainability, 2020 - mdpi.com
The Belt and Road Initiative is the leading project in the regions along the ancient Silk Road.
This aims to revive the New Silk Road (NSR) as a transnational space towards an era of …

Impact of Industry 4.0 adoption on workload demands in contact centers

GL Tortorella, A Prashar, TA Saurin… - Human Factors and …, 2022 - Wiley Online Library
This paper examines the impact of Industry 4.0 (I4. 0) technologies on employees workload
in contact centers. For that, we adopted the NASA task load index questionnaire to assess …

Communicating sustainable development in the digital age: The relationship between citizens' storytelling and engagement intention

S Kang - Sustainable Development, 2019 - Wiley Online Library
Although there are ample resources about government strategies and stakeholders on
sustainable urban development, citizens' views have been relatively rare in the sustainability …

[PDF][PDF] Penerapan E-Planning dalam Perencanaan Pembangunan Daerah di Kota Kendari: Kontribusi untuk SDGs

FA Sudirman, EI Sari, A Abdullah - NeoRespublica: Jurnal Ilmu …, 2022 - researchgate.net
Penelitian ini bertujuan untuk mengetahui penerapan sistem E-planning pada perencanaan
pembangunan daerah Kota Kendari dan kontribusinya untuk pencapaian SDGs 2030 …

Variations in the adoption and willingness to use e-services in three differentiated urban areas

T Inkinen, M Merisalo, T Makkonen - European Planning Studies, 2018 - Taylor & Francis
This study analyses electronic service (e-service) adoption in regards to socio-spatial
dynamics. Conceptually the paper focuses on the interrelations of both private and public e …

[HTML][HTML] E-government and E-governance: Local implementation of E-government polices in Sweden

I Bernhard - 2014 - diva-portal.org
It is recognized in international research that the public sector has been transformed into a
networked, open and more flexible, informal and interactive governance structure. This is …

[HTML][HTML] Information systems security (ISS) of E-Government for sustainability: A dual path model of ISS influenced by institutional isomorphism

M Choi, J Lee, K Hwang - Sustainability, 2018 - mdpi.com
This study investigated information systems security (ISS) as one of the important issues of e-
government for sustainable development. ISS is becoming increasingly important in the …