The intrapreneurial behavior of employees has become of strategic importance for the
performance of organizations. However, the literature on intrapreneurship is dispersed and …

Although many companies are modernizing by maximizing the use of technology, employee
management remains an important topic, where employees are the creators of policies …

This study aims to investigate the mediating role of teachers' organizational commitment
(OC) on the relationship between their emotional labor (EL) and work engagement (WE) …

The importance of emotional labouring and performance of frontline service employees, who
in their boundary-spanning positions significantly affect service-rendering organisations' …

The study uncovered the effect of emotional labor strategies on job satisfaction and
emotional exhaustion. A conceptual framework was developed using extant literature which …

Purpose This study aims to develop a measurement scale to assess generation Y China
hotel employees' workplace deviance and then investigate the effect of generation Y …

This study investigated the effect of self-monitoring on emotional labor strategies (surface
acting and deep acting) and the moderating role of gender in development. In anchoring the …

Aim This study aimed to determine the opinions of nursing students on emotional labor
behavior. Background It is of importance to teach emotional labor behavior to nursing …

Higher education institutions are looking for new educational models that encourage actions
that contribute to the transformation of society. In the development of these competencies …

Purpose The concept of emotional labor refers to the management of emotions in interaction
with customers. This study aims to suggest an integrative definition of emotional labor. It …