Given the growing importance of service supply chain management (SSCM) in operations,
we review a selection of papers in the operations research and the management science …

We study a single-product setting in which a firm can source from two suppliers, one that is
unreliable and another that is reliable but more expensive. Suppliers are capacity …

In a one-supplier-one-buyer supply chain, uncertainty occurs not only at the demand side,
but also at the supply side, which is commonly observed in business. Optimization and …

We model a multi-echelon system where disruptions can occur at any stage and evaluate
multiple strategies for protecting customer service if a disruption should occur. The strategies …

Empirical studies have shown that stockouts may adversely affect future demand. However,
much of the literature on inventory optimization has ignored this effect. In this paper, we …

This article studies a one-period two-party supply chain with a service requirement. At the
beginning of a single retail season, the retailer can obtain goods by either ordering from a …

We consider stock positioning in a pure assembly system controlled using installation base-
stock policies. When component suppliers have random capacity and end-product demand …

This paper considers a supply chain composed of a supplier and a retailer who commits to a
service level to make end-users happy and promote sales. To reduce the losses resulting …

This paper examines the choice of supply chain structure for a proprietary component
manufacturer (PCM). The PCM, who is the sole supply source of a critical component used …

We consider a decentralized supply chain comprised of one manufacturer and one retailer
where the manufacturer has random yield, and the retailer faces uncertain demand. To …