Quality control in crowdsourcing: A survey of quality attributes, assessment techniques, and assurance actions

F Daniel, P Kucherbaev, C Cappiello… - ACM Computing …, 2018 - dl.acm.org
Crowdsourcing enables one to leverage on the intelligence and wisdom of potentially large
groups of individuals toward solving problems. Common problems approached with …

Revisiting bundle recommendation: Datasets, tasks, challenges and opportunities for intent-aware product bundling

Z Sun, J Yang, K Feng, H Fang, X Qu… - Proceedings of the 45th …, 2022 - dl.acm.org
Product bundling is a commonly-used marketing strategy in both offline retailers and online
e-commerce systems. Current research on bundle recommendation is limited by:(1) noisy …

Clarity is a worthwhile quality: On the role of task clarity in microtask crowdsourcing

U Gadiraju, J Yang, A Bozzon - Proceedings of the 28th ACM conference …, 2017 - dl.acm.org
Workers of microtask crowdsourcing marketplaces strive to find a balance between the need
for monetary income and the need for high reputation. Such balance is often threatened by …

General framework, opportunities and challenges for crowdsourcing techniques: A comprehensive survey

SS Bhatti, X Gao, G Chen - Journal of Systems and Software, 2020 - Elsevier
Crowdsourcing, a distributed human problem-solving paradigm is an active research area
which has attracted significant attention in the fields of computer science, business, and …

Improving worker engagement through conversational microtask crowdsourcing

S Qiu, U Gadiraju, A Bozzon - Proceedings of the 2020 CHI Conference …, 2020 - dl.acm.org
The rise in popularity of conversational agents has enabled humans to interact with
machines more naturally. Recent work has shown that crowd workers in microtask …

LearningQ: a large-scale dataset for educational question generation

G Chen, J Yang, C Hauff, GJ Houben - Proceedings of the international …, 2018 - ojs.aaai.org
We present LearningQ, a challenging educational question generation dataset containing
over 230K document-question pairs. It includes 7K instructor-designed questions assessing …

Great chain of agents: The role of metaphorical representation of agents in conversational crowdsourcing

JY Jung, S Qiu, A Bozzon, U Gadiraju - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
Conversational agents are being widely adopted across several domains to serve a variety
of purposes ranging from providing intelligent assistance to companionship. Recent …

In what mood are you today? An analysis of crowd workers' mood, performance and engagement

M Zhuang, U Gadiraju - Proceedings of the 10th ACM Conference on …, 2019 - dl.acm.org
The mood of individuals in the workplace has been well-studied due to its influence on task
performance, and work engagement. However, the effect of mood has not been studied in …

Analyzing content of tasks in Business Process Management. Blending task execution and organization perspectives

N Rizun, A Revina, VG Meister - Computers in Industry, 2021 - Elsevier
An efficient organization, management, and execution of tasks are central for the successful
functioning of any organization. This topic was on the research agenda already in the early …

Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing

N Rizun, A Revina, VG Meister - Business Process Management …, 2021 - emerald.com
Purpose This study aims to draw the attention of business process management (BPM)
research and practice to the textual data generated in the processes and the potential of …