From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

Abstract Service businesses place great importance on the human element. However, in the
business world, it is not enough to be in this position, we have to be competitive and number …

Lembaga yang menggerakkan strategi energi negara ini adalah Dewan Energi Nasional
yang tidak memihak dan abadi. Undang-Undang Energi 30 Tahun 2007 menjadi dasar …

Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. Service is an activity or benefit offered to …

Penelitian ini mengeksplorasi peran Hubungan Masyarakat (Humas) Badan Pengawas
Obat dan Makanan (BPOM) Indonesia sebagai pemenang Gold Winner Lembaga …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. The existence of very busy peak periods is a problem in itself for service …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. Quality not only emphasizes aspects of …