Psychometric properties of the service leadership behavior scale: preliminary findings

[PDF] frontiersin.org

Development and validation of a pioneer scale on service leadership behavior in the service economies

DTL Shek, D Dou, LK Ma - Frontiers in psychology, 2019 - frontiersin.org
In response to the severe lack of leadership assessment tools in the Chinese context, the
Service Leadership Behavior Scale was developed based on the Service Leadership Model …
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