This study organizes existing research on the public value of e-government in order to
investigate the current state and what value e-government is supposed to yield. The two …

This article reviews recent survey-based research on citizens' trust in government, focusing
particularly on the United States. It addresses the long-term decline in trust and potential …

Blockchain technology was created as a response to the trust crisis that swept the world in
the wake of the 2008 financial crisis. Bitcoin and other blockchain-based systems were …

Despite the significant amounts of public investment devoted to enhancing e-government
over the last ten years, citizens' use of this service is still limited, posing a challenge to …

In electronic government (hereafter e-government), a large variety of technology adoption
models are employed, which make researchers and policymakers puzzled about which one …

Although much literature has discussed the potential of e-government for improving citizens'
trust in government, the question of how e-government use affects citizens' trust in …

Smartness has recently emerged as a desirable characteristic of governments, cities,
communities, infrastructures, and devices. Within the public sector, smart city has become a …

Electronic government (e-Government) systems are becoming an essential strategic tool in
the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is …

Leveraging e-government development to improve all aspects of governance has become a
shared vision of governments in the digital age. However, the internal mechanism for e …

This paper investigates how citizens' uncertainty in e-government services can be managed.
First, we draw from uncertainty reduction theory, and propose that transparency and trust are …