Online food delivery: A systematic synthesis of literature and a framework development

A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

Online food delivery research: A systematic literature review

A Shroff, BJ Shah, H Gajjar - International Journal of Contemporary …, 2022 - emerald.com
Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the
past few years, and COVID-19, if anything, is only accelerating its growth. This paper …

The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment

M Miao, T Jalees, SI Zaman, S Khan… - Asia Pacific Journal of …, 2022 - emerald.com
Purpose This research study investigates the factors that influence e-customer satisfaction, e-
trust, perceived value and consumers repurchase intention in the context of the B2C e …

Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …

SG Pillai, WG Kim, K Haldorai, HS Kim - International journal of hospitality …, 2022 - Elsevier
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation

K Anshu, L Gaur, G Singh - Journal of Retailing and Consumer Services, 2022 - Elsevier
The study proposes a comprehensive model framework, Online Customer Experience-
Attitude Behaviour Context model for online grocery retailing in a digital scenario. The …

Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation

YT Prasetyo, H Tanto, M Mariyanto, C Hanjaya… - Journal of open …, 2021 - mdpi.com
Online food delivery service (OFDS) has been widely utilized during the new normal of the
COVID-19 pandemic, especially in a developing country such as Indonesia. The purpose of …

An empirical evaluation of technology acceptance model for Artificial Intelligence in E-commerce

C Wang, SF Ahmad, AYABA Ayassrah, EM Awwad… - Heliyon, 2023 - cell.com
Artificial Intelligence (AI) has become essential to Electronic-Commerce technology over the
past decades. Its fast growth has changed the way consumers do online shopping. Using …

The intricate relationships of consumers' loyalty and their perceptions of service quality, price and satisfaction in restaurant service

S Ahmed, A Al Asheq, E Ahmed, UY Chowdhury… - The TQM …, 2023 - emerald.com
Purpose The purpose of this study is to determine how consumers perceive restaurant
service in Bangladesh. The goal of this study is to determine the impact of perceived service …

The value proposition of food delivery apps from the perspective of theory of consumption value

P Kaur, A Dhir, S Talwar, K Ghuman - International Journal of …, 2021 - emerald.com
Purpose The theory of consumption values (TCV) has successfully explained much
consumer choice behavior, but few studies have investigated the values that drive food …

The effect of online restaurant menus on consumers' purchase intentions during the COVID-19 pandemic

P Brewer, AG Sebby - International Journal of Hospitality Management, 2021 - Elsevier
As COVID-19 escalated globally in 2020, mandated suspension of dine-in services was
instilled to control virus transmission. Restaurants lost billions of dollars, millions …