Efforts to guide peoples' behavior toward environmental sustainability, good health, or new
products have emphasized informational and attitude change strategies. There is evidence …

Consumer resistance is one of the major causes of failure of any innovation. Despite rising
academic interest, the non-adoption of digital innovation or consumer resistance has …

This research aims to investigate the adoption gap in mobile payment systems between Italy
and China, focusing on users' intention to adopt mobile payment. The theoretical framing …

Mobile payment solutions (MPSs) are experiencing growth and popularity across the globe
because of their convenience and other benefits in performing transactions. However …

The primary goal of utilizing chatbots for customer service is to fulfill customer requests
without requiring a conversation. However, the challenge to the sustainable adoption of …

Online travel agencies (OTAs) are expanding their services to many segments of the travel
and tourism industry. While they are beneficial to travelers, OTAs also face a great deal of …

Battery electric vehicles (BEVs) are an effective way to reduce fossil fuel consumptions and
greenhouse gas emissions. This study employs the structural equation model and chi …

Governments worldwide are using digital contact tracing (DCT) apps as a critical element in
their COVID-19 pandemic lockdown exit strategy. Despite substantial investment in research …

Drivers of social commerce usage has been the focus of scholars in recent years, but mobile
social media users' resistance behavior towards mobile social commerce has been in the …

Active innovation resistance is considered to be a main driver of innovation rejection, and
traditionally related to five product-specific adoption barriers driving this negative attitude …