[HTML][HTML] Findings from a qualitative field study with an autonomous robot in public: exploration of user reactions and conflicts

F Babel, J Kraus, M Baumann - International Journal of Social Robotics, 2022 - Springer
Soon service robots will be employed in public spaces with frequent human-robot interaction
(HRI). To achieve a safe, trustworthy and acceptable HRI, service robots need to be …

Human-robot conflict resolution at an elevator-the effect of robot type, request politeness and modality

F Babel, P Hock, J Kraus… - 2022 17th ACM/IEEE …, 2022 - ieeexplore.ieee.org
Human-robot conflicts might occur in the future, for instance, if a robot requests a public
resource (eg, an elevator). It needs to be investigated how the robot's request can be …

[HTML][HTML] On the role of beliefs and trust for the intention to use service robots: an integrated trustworthiness beliefs model for robot acceptance

J Kraus, L Miller, M Klumpp, F Babel, D Scholz… - International Journal of …, 2023 - Springer
With the increasing abilities of robots, the prediction of user decisions needs to go beyond
the usability perspective, for example, by integrating distinctive beliefs and trust. In an online …

[HTML][HTML] The trustworthy and acceptable HRI checklist (TA-HRI): questions and design recommendations to support a trust-worthy and acceptable design of human …

J Kraus, F Babel, P Hock, K Hauber… - … Organisation. Zeitschrift für …, 2022 - Springer
This contribution to the journal Gruppe. Interaktion. Organisation.(GIO) presents a checklist
of questions and design recommendations for designing acceptable and trustworthy human …

[HTML][HTML] Law and order: Investigating the effects of conflictual situations in manual and automated driving in a German sample

A Stampf, AK Knuth, M Colley, E Rukzio - International Journal of Human …, 2024 - Elsevier
Minor violations of traffic regulations are common today and partially socially accepted.
Automated vehicles (AVs), however, will be obliged to keep to the letter of the law. This can …

Continual Learning through Human-Robot Interaction--Human Perceptions of a Continual Learning Robot in Repeated Interactions

A Ayub, Z De Francesco, P Holthaus… - arXiv preprint arXiv …, 2023 - arxiv.org
For long-term deployment in dynamic real-world environments, assistive robots must
continue to learn and adapt to their environments. Researchers have developed various …

Why There is No Definition of Trust: A Systems Approach With a Metamodel Representation

P Schroepfer, C Pradalier - 2023 32nd IEEE International …, 2023 - ieeexplore.ieee.org
Trust is an essential component in HRI, yet it has been impossible to agree on a definition
within the HRI context. Moreover, the volume of definitions with different conceptualizations …

The Human Behind the Robot: Rethinking the Low Social Status of Service Robots

F Babel, P Hock, K Winkle, I Torre… - Companion of the 2024 …, 2024 - dl.acm.org
Robots in our society are commonly perceived as subordinate servants with a lower social
status than humans. This often leads to humans prioritizing themselves during conflict …

Large Language Models for Human-Robot Interaction: Opportunities and Risks

J Atuhurra - arXiv preprint arXiv:2405.00693, 2024 - arxiv.org
The tremendous development in large language models (LLM) has led to a new wave of
innovations and applications and yielded research results that were initially forecast to take …

A Robot Jumping the Queue: Expectations About Politeness and Power During Conflicts in Everyday Human-Robot Encounters

F Babel, R Welsch, L Miller, P Hock… - Proceedings of the CHI …, 2024 - dl.acm.org
Increasing encounters between people and autonomous service robots may lead to conflicts
due to mismatches between human expectations and robot behaviour. This interactive …