The evolution of behavioral loyalty and customer lifetime value over time: investigation from a Casino Loyalty Program

M Yoo, B Bai, A Singh - Journal of Marketing Analytics, 2020 - Springer
Despite the widespread usage of loyalty programs across various businesses in the
hospitality industry, its effectiveness is still being questioned. Thus, it is meaningful for …

[PDF][PDF] Loyalty program effectiveness: Investigating the evolution of behavioral loyalty and customer lifetime value over time

M Yoo, B Bai, A Singh - 8th Advances in Hospitality and Tourism …, 2018 - academia.edu
Loyalty programs are popular marketing strategies intended to attract, maintain, and
enhance customer relationships. The purpose of this study is to examine the effectiveness of …

International visitors to Las Vegas: A 10-year economic and cultural analysis of high-growth markets

K Nehls - Handbook of research on urban tourism, viral society …, 2022 - igi-global.com
Prior to the pandemic, more than 42 million individuals visited Las Vegas annually, and 14%
were from outside the US The number of overseas visitors increased by more than a million …