Purpose This study aims to explore the structure and dimensions of experiential quality in
the context of Indonesian Bank 4.0. Moreover, this study also explains the process of how …

Purpose In business, online reviews have an economic impact on firm performance.
Customers' data in the form of online reviews was used to understand the appreciation and …

The experiential value is critical for creating a win-win situation for consumers and service
providers. Previous studies have concentrated on factors other than visitors that influence …

This study examines the role of pilgrim's experiential risk, experiential motivation, and
experiential loyalty towards the experiential relationship quality, supportive intentions, and …

Purpose This paper aims to analyse the influence of perceived value (PV), sensation
seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of …

Purpose Historic architecture is one of the most prevalent human-made attractions and
image attributes that the tourism industry substantially benefits from. Moreover, this attraction …

Although festival tourism is an excellent fertile ground for improving individual emotions, few
studies have been conducted on the influencing factors and formation mechanisms of …

Purpose–This study aims to ascertain the links between experience quality, destination
image, subjective well-being, and perceived holiness, and their effects on Indonesian …

Facing the cultural challenges and risks of global heritage tourism development, it is urgent
to stimulate tourists' cultural preservation commitment (TCPC). Therefore, this study delves …

Purpose–This study explores the determinant factors affecting the revisit intention of heritage
hotel consumers and understand the key attributes of a heritage hotel. Methodology/Design …