Outpatient appointment scheduling problems have recently gained increasing attention. This
paper provides a comprehensive review of recent analytical and numerical optimization …

Various optimization problems in engineering and management are formulated as nonlinear
programming problems. Because of the nonconvexity nature of this kind of problems, no …

In this paper, we develop distribution-free models that solve the appointment sequencing
and scheduling problem by assuming only moments information of job durations. We show …

Efficient patient scheduling has significant operational, clinical and economical benefits on
health care systems by not only increasing the timely access of patients to care but also …

This paper addresses a planning decision for operating rooms (ORs) that aim at supporting
hospital management. Focusing on elective patients, we determined the master surgical …

We consider a single-server scheduling problem given a fixed sequence of appointment
arrivals with random no-shows and service durations. The probability distribution of the …

Despite the prevalence and significance of walk-ins in healthcare, we know relatively little
about how to plan and manage the daily operations of a healthcare facility that accepts both …

We address the problem of designing appointment scheduling strategies in a stochastic
environment accounting for patient no-shows, nonpunctuality, general stochastic service …

Managing appointments for service systems with random job durations is a challenging task.
We consider a class of appointment planning problems that involve two sets of decisions …

Some international organizations have called for greener healthcare in the post-pandemic
era. Telemedicine has made an important contribution to achieving the goal of green …